gpoul's Out Of Memory Blog

Due to the enthusiastic attendance of our IBM Software Experience last year we also planned some great workshops for you in 2010!

We start in Q1 with a workshop about Rational Application Framework for WebSphere and WebSphere CloudBurst Appliance and a separate workshop a week later about WebSphere MQ File Transfer Edition.

We hope you’ll enjoy them as much as the ones we had last year! – If you have suggestions for workshops in 2H10, please let us know!

At the IBM site this announcement was hard to miss. I can’t wait to see it in action.

After getting the announcement for ISA 4.1 blue a few days ago I went ahead and installed it today. I seem to have missed the changes in 4.0 because I really happen to like the case manager feature. It has a lot of potential. In the past I was always annoyed when more and more debug tools were only available through ISA, but now I can see why. You get all the updates that are available through one interface without hunting for them separately and it’s really nice to have the gathered stuff in one place even if there is no opened PMR and given that customers can’t download files that were uploaded to ECuRep it will be even more useful. In addition you can easily share the collected files including all notes. So go ahead and try the latest IBM Support Assistant and I hope you’ll find it as useful as I am.

On Tuesday IBM Forum Vienna hosted several presentations and workshops as part of IBM Software Experience 2009 and the presentations are now available online.

Wolfgang and I held the IBM WebSphere Enterprise Service Bus Hands-on Workshop and it was great. We had a bunch of very interested clients there and some of them not only made it through the lab but also to our event in the evening :-)

No, Lotus is not the only IBM software brand that software users see.

And I’m not talking about developers or the “user interface” of Tivoli Storage Manager.

The following is not a full list, just the products I know – in alphabetical order:

• InfoSphere Master Data Management for Product Information Management [Information Management]
• Maximo [Information Management]
• Personal Communications [Rational]
• Tivoli Identity Manager [Tivoli]
• WebSphere Business Modeler [WebSphere]
• WebSphere Commerce [WebSphere]

The call for speakers is still open for Impact 2009 until January 16. I’ve never been there, but from all I read and heard it sounds like an impressive SOA conference. I only saw a few repeat sessions and hands-on labs at WSTC 2008 from Impact 2008 and they were all of extremely high quality with excellent speakers.

Don’t know yet if any of my customers will be there or maybe even presenting. We’ll see.

If the future of Redbooks is remote residencies and wikis anyone can edit, then I’ll think twice to contribute to the wikis and I’m almost certainly not contributing to future Redbooks. I don’t like the travel that much, but this is just an unproductive change similar to the move to ILO courses.

I don’t have too much against using wikis, but it needs changes to the process. Review of non-SME changes – IBMer or not. If someone is authorized on a book as an SME he should be able to make annotations and edits. Annotations should be reviewed by the other authors and not seen by people who’re not SMEs and there should be only one truth. The same version that’s available on w3 should be available to our customers. And if I’m the last person to prefer FrameMaker over using a browser to edit a Redbook, then so be it.

The problems that you have with ILO like not being in the same timezone and only connecting through phones to people you’ve never actually met are just that more serious if you have to produce high-quality output for weeks when working on a Redbook – not to mention the fact that you need to focus on the task at hand and not do it part-time.

I hope someone thinks about this, at least for WebSphere Redbooks. I won’t be at Lotusphere, so I can’t provide feedback there. I would’ve liked to see a session like this at WSTC, but we know how that went. Let’s hope we can do this later in the year, but I’m not holding my breath.

Sowas dachte ich mir gestern auch in etwa. Die Parkplätze wurden auch knapp, aber das sind wir ja gewohnt. So wie die Autos mit laufendem Motor direkt vor dem Gebäude die rasch mal noch ein paar Kisten einladen. Aber am 7. Jänner ist alles wieder normal :-)

“Worried about the safety of your personal information? On second thought, maybe you’re not — if you shop with your American Express card, surf eBay or use an IBM system.” – Most Trusted Companies [via w3]

Just in case you’ve never heard of Software Premium Support Services or want to get a good idea about which services are available through Premium Support, there is a good article on dW covering our IBM Software Premium Support Services.

I’m not sure where I got the link from, but short of a presentation, this is the best written article I’ve seen covering the value Software Premium Support Services bring to our customers. Great stuff!